Can I pay for my order by credit card?
Yes, absolutely! We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. Your transaction is secure, and your card details will not be stored on our servers.
Is shipping included in the prices?
Shipping costs are calculated and added at checkout. We strive to keep our product prices and shipping rates transparent, so you know exactly what you’re paying for. Stay tuned for occasional free shipping promotions by subscribing to our newsletter!
How secure is shopping in the Online Shop?
Your security is our top priority. Our Online Shop uses SSL encryption technology to protect your personal information. Plus, we employ additional security measures to ensure that your shopping experience is both safe and secure.
Is it possible to refund or replace any product?
Yes, customer satisfaction is important to us. If you’re not entirely happy with your purchase, you can return it within 30 days for a refund or exchange. Please ensure that the items are in their original condition, with tags attached. Some exclusions apply, so please check our Returns & Exchanges policy for more details.
Why was my order cancelled?
Orders can be cancelled for a few reasons, including stock availability, payment issues, or suspected fraudulent activity. If your order is cancelled, you will be notified via email with the reason for cancellation. If it was a payment issue, we suggest contacting your bank or credit card company for further information.